Three steps from a missed garage-door call to a slot on the board.
No voicemail tag, no "we will get back to you tomorrow." A real recovery loop tuned to the cadence of a two-truck garage-door shop in SoCal.
Missed Ring
Tech is under a torsion spring with both hands on a winding bar. The office line rings four times and goes to voicemail. The caller is gone in ten minutes unless someone catches it.
Auto Text in 30s
We text within 30 seconds, ask the job type (broken spring, off-track, opener, new install), and only pass tickets your dispatcher would actually book.
Slot on the Board
A ticket only confirms once your dispatch board agrees on the slot. Same-day off-track stays same-day. No ghost appointments. No awkward callbacks.
Four recovery loops tuned to the way you actually run jobs.
Not a chatbot that says "we will get back to you." Four concrete outcomes, each wired to the kind of lead a garage-door dispatcher decides about in five minutes.
Torsion / extension spring calls
Caller describes a snapped spring or a door that will not lift. We qualify the spring type, the door weight, and whether one truck is enough — then book the right ticket.
Off-track + opener diagnostics
A door off the track, a chain-drive that hums and does not move, a wall button that quit. We ask the three questions your tech asks on the first call.
Written-estimate follow-up
A quote went out Wednesday for a two-car opener replacement. We nudge politely, twice, and report which ones are still warm vs. cooling off.
Post-install review ask
The torsion conversion is signed off and the customer is happiest. We ask for the review at that moment — not six weeks later when the moment is gone.
We work the SoCal metros that two-truck garage-door shops actually serve.
Not a national agency. Configured for the routes your techs run: morning calls on the 405, off-track emergencies before the 101 commute, opener replacements between Palm Springs and Temecula. We do not pretend to serve Boise.
Book a 30-min discovery call- Greater Los Angeles
- Inland Empire
- Orange County
- San Diego County
- San Bernardino & Riverside valleys
You keep running the trucks. We run the calls they missed.
One-week onboarding into your existing office line, dispatch board, and customer list. Then we run — reporting every recovered ticket at the end of the month.
We connect your office line, CRM, and dispatch board
Forwarding rules, scheduling system, customer list, and review profiles — set up in a one-week onboarding tuned to how a two-truck garage-door shop books work.
We run the conversation
Configured AI handles missed rings, new web leads, estimate follow-ups, and post-install review requests — 24/7, in the language your customers actually use.
We only book what your dispatch board confirms
We never claim a ticket is confirmed until your scheduling system confirms the slot. No double-books. No ghosts. No awkward "I thought you had me down" callbacks.
You see the recovered tickets
Every month: calls answered, missed rings recovered, leads contacted, appointments booked, estimates re-opened, reviews won. Numbers your office manager can read in five minutes.
Compliance is not a feature we bolted on after the fact.
Every message we send is on a line with documented prior-consent. Every emergency waits for a person, not a script. Every conversation is logged and exportable.
Email recaline@polsia.app- ✓TCPA + SMS consentTexts only to numbers with documented prior-consent. STOP is honored instantly — even on the very first reply, before we identify ourselves.
- ✓Spring + door-safety languageWorkflows are configured with the safety language around torsion springs, extension springs, and cables. We never describe a door as safe to operate when it is not.
- ✓California trade normsWritten-estimate etiquette, CSLB-aware language, and consumer-protection phrasing your customers expect from a licensed California contractor.
- ✓Live dispatch boardA ticket never confirms until your scheduling system confirms the slot. No double-books. No ghost appointments. No "I thought you had me down" calls.
- ✓Emergency escalationConfigured triggers route the conversation to a person in under five minutes, then call your on-call number. No script, no queue.
- ✓Audit accessYou can read any conversation and export the full transcript. No black boxes — your office manager can audit any thread on request.
What garage-door owners ask before signing on.
Tell us about the calls your office line is missing.
One short email — your trucks on the road, the rough annual revenue, and the office number you want us to look at. We will come back with a realistic estimate of what the first month would recover.
Southern California only · garage-door repair
Or, walk through the missed-call flow on a demo lead →